If your domain is not hosted with us, follow these steps to update your MX records and start using our email hosting service:

1. Log in to your domain registrar's account (e.g., GoDaddy, Namecheap, etc.)

2. Navigate to the DNS management or Domain management section.

3. Look for the MX Records section. You may need to select "Manage DNS" or a similar option.

4. Remove any existing MX records for your domain.

5. Add the following new MX record:

   • Host/Name: @ or leave blank (this represents your main domain)
   • Type: MX
   • Priority: 10
   • Value/Points to: kowloon.hk
   • TTL (Time to Live): 14400 seconds (or 4 hours)

     Name	TTL	Type	Record
     yourdomain.com	14400	MX	Priority: 0 Destination: kowloon.hk

6. Save your changes.

Important Notes:

• The exact steps may vary slightly depending on your domain registrar. If you're unsure, please contact your registrar's support for assistance.
• It can take up to 48 hours for DNS changes to propagate fully across the internet. However, most changes take effect within a few hours.
• During the propagation period, emails may be delivered inconsistently between your old and new email servers. Plan your migration accordingly.
• If you're using any email-related TXT records (like SPF, DKIM, or DMARC), you may need to update these as well. Contact our support team for guidance.
• After changing your MX records, you'll need to set up your email accounts on our system. We'll provide separate instructions for this process.

Verification:

To check if your MX records have been updated correctly, you can use online MX lookup tools like MXToolbox (https://mxtoolbox.com/). Enter your domain name and verify that the MX record points to kowloon.hk.

Need Help?

If you encounter any issues or need assistance with this process, please don't hesitate to contact our customer support team. We're here to ensure a smooth transition to our email hosting service.