Does one mail hosting plan support one domain with up to 100 email accounts?

Yes. Each mail hosting plan supports one domain and allows up to 100 email accounts, such as info@mycompany.com.

Can I use your mail hosting service with my own domain if my website is hosted on another platform?

Yes. You can use your own domain for email even if your website is hosted on another platform, such as Shopify. The domain DNS and mail records must be configured correctly.

What is the difference between the Lite, Plus and Standard mail hosting plans?

The main difference is total mailbox storage. Lite includes 1GB, Plus includes 2GB and Standard includes 5GB of total mailbox storage. All three plans support one domain and up to 100 email accounts, together with the same core email, security and support features.

Which mail hosting plan is best for a growing business?

Plus is designed for growing businesses that need more mailbox storage than the Lite plan while keeping the same core email features. It provides 2GB of total mailbox storage for HK$180 per year.

Cloud Email Hosting

Cloud Mail Service Plans

All plans provide the same set of features, and the starter plan offers ample capabilites for start-ups. As business grows, you can easily upgrade to higher-tier plans for additional resources

Lite

^$96 HKD Annually

Avg. 8 HKD Monthly

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Storage Size
1GB
Domain
1 Domain
Email Accounts
100 Accounts
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Recommended

Plus

^$180 HKD Annually

Avg. 15 HKD Monthly

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Storage Size
2GB
Domain
1 Domain
Email Accounts
100 Accounts
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Standard

^$430 HKD Annually

Avg. 35.8 HKD Monthly

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Storage Size
5GB
Domain
1 Domain
Email Accounts
100 Accounts
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Cloud Mail Hosting Comparsion

Equal features included in all plans, whether basic or enhanced, ensuring a consistent experience for all customers

Compare All Hosting Plans

	Lite ^$96 HKD Annually Avg. 8 HKD Monthly Great start for startup business	Plus ^$180 HKD Annually Avg. 15 HKD Monthly Ideal for growing businesses	Standard ^$430 HKD Annually Avg. 35.8 HKD Monthly For businesses with higher resource needs
Storage Size	1GB SSD	2GB SSD	5GB SSD
Email Feature
Email Accounts	100 Accounts	100 Accounts	100 Accounts
Email Forwarders
Email attachment size	≤ 50 MB	≤ 50 MB	≤ 50 MB
Webmail interface
Support	Microsoft Outlook®, iOS/MacOS® Mail.app®, Mozilla Thunderbird®
POP3/SMTP/IMAP over SSL/TLS Support
MailChannels
Spam Filters
Security & Reliability
24/7 ticket support
Uptime Guarantee	99.99%	99.99%	99.99%
Imunify360 Security
Advanced Firewall
WAF Web Application Firewall
Malware Removal
Malware Detection
Proactive Server Monitoring
Software
Hot cPanel
	Order Now	Order Now	Order Now

Frequently Asked Questions

How many email accounts can I have with one mail hosting plan?

Each mail hosting plan supports one domain with up to 100 email accounts, such as info@mycompany.com, sales@mycompany.com and support@mycompany.com. The total mailbox storage is shared across all email accounts under the plan.

Can I use my existing domain with your email hosting service?

Yes. You can use your existing domain with our email hosting service, even if your website is hosted elsewhere. You simply need to configure the domain DNS and MX records to direct email delivery to our mail servers.

Can I use your email hosting with Shopify or another website platform?

Yes. Your website and email do not need to be hosted with the same provider. You can keep your website on Shopify, Wix, WordPress or another platform while using Kowloon.hk for your business email. We can guide you through the required DNS and MX record configuration.

What is the difference between the Lite, Plus and Standard email plans?

The main difference is the total mailbox storage included with each plan. Lite provides 1GB, Plus provides 2GB and Standard provides 5GB of shared mailbox storage. All three plans support one domain and up to 100 email accounts, with the same core email, security and support features.

Which email hosting plan is best for a small or growing business?

Lite is a good choice for a small business with modest email storage requirements. Plus is designed for growing businesses that need more storage and is a balanced choice for many businesses. Standard is suitable for businesses that need more mailbox storage for long-term email retention.

Can I access my business email from my computer, phone and tablet?

Yes. You can access your email through webmail or configure compatible email applications such as Microsoft Outlook, Apple Mail and Mozilla Thunderbird. Our mail service supports POP3, SMTP and IMAP over secure SSL/TLS connections.

Can you help me set up or migrate my business email?

Yes. Our support team can assist with setting up email accounts, configuring DNS and MX records and connecting your email applications. If you are moving from another email provider, we can also provide guidance on the migration process and help you plan the transition.

How do you protect my business email from spam, malware and other threats?

Our email hosting service includes MailChannels, spam filtering, malware detection and removal, Imunify360 security, advanced firewall protection and a web application firewall. Email connections also support secure SSL/TLS encryption, helping protect email traffic and account credentials.